Shipping policy
At Pear Jewels, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below:
1. Processing Time
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Orders are processed within 1-3 business days (excluding weekends and holidays).
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Custom and personalized jewelry may require additional processing time.
2. Shipping Methods & Delivery Time
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Standard Shipping: 5-10 business days
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Express Shipping: 2-5 business days
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International Shipping: 7-15 business days (varies by location)
Delivery times may be affected by customs, holidays, or unforeseen delays.
3. Shipping Charges
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Shipping costs are calculated at checkout based on location and selected shipping method.
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Free shipping is available on orders above a specified amount (if applicable).
4. Tracking Information
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Once shipped, you will receive a tracking number via email to monitor your order status.
5. Customs & Duties
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International orders may be subject to customs duties and taxes, which the customer is responsible for.
6. Lost or Delayed Shipments
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If your order is delayed or lost in transit, please contact us immediately, and we will assist in resolving the issue.
For any questions regarding shipping, feel free to contact our support team.
Thank you for choosing Pear Jewels!