Exchange Policy

At Pear Jewels, we value your satisfaction and strive to ensure you are happy with your purchase. If for any reason you're not fully satisfied, we offer a hassle-free exchange policy.

  • Exchange Window: Items can be exchanged within 7 days of delivery.

  • Eligibility: Products must be unused, unworn, and in their original packaging with all tags intact.

  • Non-Exchangeable Items: Customized, engraved, or personalized items are not eligible for exchange.

  • Process: To initiate an exchange, please contact our support team at [your email] with your order details and reason for exchange.

  • Shipping: Return shipping costs for exchanges are borne by the customer, unless the item was damaged or incorrect.

We’re here to help you find the perfect piece—every time.